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Frequently Asked Questions

Q.
“ The film I want to see”,  was released today, why don’t you have it?
Q.
Why did you only have " The film I want to see" for a week when other films are out for 3 or 4 weeks?
                                                        
Q.
Why can't you tell me screening times more than a week ahead?
A.
Sometimes we simply cannot fit any more films in. We only have 3 screens and there is usually between 3 and 8 new films released each week. We keep most new films for 3 or 4 weeks. Just can't get them all.

A.
Sometimes we have film just for a short season if there is no customers coming to see it and sometimes we will squeeze in an asked for film if we have a small gap between blockbusters.


A.
We are rarely 100% sure on what we will be getting more than a week in advance. This is due to films not doing as well as anticipated, or doing better than anticipated. Sometimes we can't get confirmation of a film booking until the Monday and the film starts on that Thursday. If you are having a party or fundraiser, we can generally work out a time for you.
 
 
Q.
What does No Free List or No Free Tickets mean?

Q.
 Do you have assigned Seating?

Q.
Why aren't all the films in 3D?

A.
 This means you cannot use complimentary passes to that film.
A.
Not at the moment. You can currently choose your own seat when you enter the cinema.
A.
A lot of films just aren't released in 3D.
    We don't have every session of a 3D movie in 3D because not everyone    likes or can see 3D.
 
 
Q.
 Why is there a surcharge for 3D?
Q. 
Can I use a Village or Hoyts pass at your cinema ?
Q.
 I want to buy a ticket as a gift, can I do that?
A.
 The surcharge is broken down in 2 parts. $1 is for the 3D glasses. (if you bring your own 3D glasses this is taken off your price) The other $2 is extra fees payable to  the 3D company and film distributor.
A.
 Generally no. We are an independent cinema and not affiliated with these cinemas. Some times we will accept them as a complimentary ticket, but not when a film is on No Free Tickets.
A.
 
 Yes, we have gift vouchers available for adults, children and seniors. We also have candybar vouchers. We currently do not have vouchers available for concession card holders
 
 


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